Yo. 

For real, your website sucks and you are a bunch of clowns adding icing to the warm trash cake that I sometimes refer to as my city. How in the world can you have a website dedicated to checking your voter registration, or more importantly, allowing a DC resident to register to vote online, and not check to make sure it works properly? I dunno if you guys know it or not, but there is a presidential election coming up. Yeah, look into that. So I checked to make sure I was registered in the city since I moved a few months ago and needed to update some information. A quick 5 step process according to you guys. I get to step 5 and it says I need to print out a form relating to the changes made, sign it and mail it to you guys. All good and gravy until I hit your PDF button and boom. Nothing loads. Turns out your site isn’t working so well in Safari. I tried a few more times and again I get a blank screen. I try to go back and download from the link, instead of you guys and Adobe trying to do it for me and that doesn’t work either.

So I switch to IE on my PC. I only get thru Step 1 when you greet me with this morsel:

 

Edit Voter Registration

Your registration status is pending
You can change your name, address or party after your previous application has been approved.If you mailed your signed application more than three weeks ago, call the D.C. Board of Elections and Ethics to find out why your registration application is still pending.

 

Oh really? Last I recall, I couldn’t print out the PDF to sign and send to you guys to have sit on some desk for 3 weeks to call and find out about anyway. So my registration is pending, but there is no previous application to approve. And I can’t print a new one. I seriously wonder where my tax dollars go besides printing fliers that notify me that Ward 4 will no longer be selling ’40oz single beers’. No wonder people don’t bother to vote, when you have to deal with this kind of dumb circus-hoop bullshit when all you want to do is change a street address.

I’m hoping I can call that same number to find out why you guys haven’t done what most websites have done since around 1996, which is let you know which browsers will and won’t work with your site. And I have no recourse except to call you – I can’t print the form again? You guys are the best. I can’t wait to speak at you in a few minutes to discuss ethics. 

UPDATE: So I get run thru an automated voice system which eventually leads me to the final message that I have to go to the DC Board of Elections and Ethics office in order to make any changes or visit the website and do everything I did that caused this situation in the first place.

UPDATE 2: I finally got to speak with someone who told me where the printable form was stashed on the site. I gave him a few recommendations for fixing their site. Looks like I may get to vote after all. Unless I have to call in 3 weeks to find out why my form is still sitting on some desk. Or trashcan if they read this blog.

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